To allow ample time for all patients and scheduled surgical procedures, we
operate primarily by appointment. Emergency cases shall always receive top
priority, which is why occasional appointment delay is inevitable. Please
realize that we make a sincere attempt to see each client on time.
*Patient Arrival Policy*
For your protection, and that of others, all dogs and cats must be on a
leash or in a carrier and properly controlled while in the lobby waiting
For your convenience, 'day-stay' appointments are available. A 'day-stay'
means you could bring your pet and leave him/her with us for the day.
Usually we will ask you to 'drop off' sometime in the morning so our
doctors can examine the patient in between appointments or at the time
purposely reserved for admitted patients. Once the doctor is done, a
technician will give you a call to go over the diagnosis and set up a 'go
home' time or she will ask additional questions if more information is
1. Payment is expected when services are rendered. In order to focus on our
patients' needs, customer service and minimizing costs, we do not bill.
2. We accept Cash, Checks, Mastercard, Visa, and Discover. All cards must
be signed by the owner of the card.
3. When unexpected illness strikes a pet, unexpected expense strikes as
well. Safe Harbor Animal Hospital understands this and can make special
arrangements through the CareCredit or Paypal program. It takes just 5
minutes to complete an application and will allow you to break down your
payment into monthly installments. Visit https://carecredit.com or
https://scratchpay.com for additional information
We see emergencies during regular business hours, please contact our
If you have an emergency outside of our regular business hours, we
recommend that you contact Bluepearl Specialty + Emergency Hospital
https://bluepearlvet.com @ 616-284-5300 or Animal Emergency
http://www.westmichiganaeh.com @ 616-361-9911.
This is our own private website!
We do not collect or give out any information to any third-party vendors or
internet businesses. No information will ever be disclosed to outside
parties from us or our web site hosting company. It's that simple! And we
strictly adhere to this policy.
Safe Harbor Animal Hospital recognizes the importance of protecting the
personal privacy of its clients, its patients and those individuals who
simply visit our site. Your privacy is also protected in our hospital. At
no time is any information given out about the client or the pet without
the consent of the owner.